Pelicans Path

St. Thomas, USVI

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Renters beware! Visited: July 2008 Posted by welovestt Renters beware! They charged us an extra $200 for excessive water and electricity. When I asked how much electricity we used, she advised that she had not received the bill yet! When I asked her how she could charge us when she did not know how much electricity we used, she advised "it is at my discretion". We have been to St. Thomas four times in the last eight years, and we know how precious the resources are. That is why we tried diligently to save water and electricity. She also charged us $20 for toilet paper, $20 to wash two dishes in the sink, and $20 to move a clock downstairs (after we moved the clock upstairs as the clock there did not work). We were also charged another $100 for menial tasks. Not to mention that we were awakened every morning before 8:00 am by construction workers working all around the property. Also, the owners live on the property, and use the pool and other things. Therefore, there is no privacy. They also expect you to wash the towels you use - which means taking time out of your vacation to go to a laundromat (which will cost you $20 per load). The owners were not willing to work with us. We paid $2000 for the week, so for them to keep the majority of our deposit left a bitter taste. Owner's Comment They were charged $200 for excessive water & electricity usage. They used over 2,500 gallons of water and I have since received my electric bill--$811.62. We received a new load of water (3,500 gallons) the day before they arrived and when they left there was less than 1,000 gallons remaining. The air conditioner was running with the windows open and the lights in the lower unit were left on all night every night that they were here. Regarding the toilet paper, they were charged $3 (not $20) for the third 4 pack--we provide 2 4 packs per unit per week. Regarding the dishes, it was not 2 dishes, it was a whole sinkful--our rental agreement clearly states tenants are to leave the units in the condition which they found them, that includes returning dishes, linens and any other items they have moved to the appropriate units and washing their own dishes. It was not just a clock--I made several trips up and down the stairs moving linens, dishes and the clock back to the correct units and my time does have some value. There was not another $100 charged for menial tasks, rather there was a $50 charge for repair/adjustment of 3 sliding screens which were damaged or left off the tracks. I have a handy man who does work for me and he just insists on being paid for these "menial" tasks. My neighbor is repairing/rebuilding her house from hurricane damage. She is a very considerate lady and has instructed her workers to find quiet work to do from their arrival at 6 AM until they see our guests moving about outside the units. I am happy to report, for her sake as well as ours, that the repairs are almost complete (and it has turned out beautifully!). As mentioned in the review and in my advertisement on this page, my home is on the property so I know that her workers respected this request. By the way, we do occasionally use the pool when guests are here, but only if they are not using it--on the one occasion when we went to the pool, the guests were snorkeling in the ocean. Regarding the comment on washing your own beach towels, there was NEVER any mention in any of our conversations about towels--there was no charge for excessive laundry and I have no idea where this towel comment is coming from, and laundry does not cost $20 per load down here. I wouldn't want my guests to do any laundry anyway due to the water and electric usage--I would rather combine it after they leave to conserve both water and electricity. Concerning my refusal to work with them, after she called the first time, I issued an additional refund check for 2 of the items that I agreed were incorrect. I did work with them, but the fact that they used over 2,500 gallons of water (value: approx $177) and approximately $150 in electricity in one week remains and since I only charged them a $200 fee, I would say they got the better end of the deal. 11 users found this review helpful. 7 found this review unhelpful. Did you find this helpful? We enjoyed our stay at Pelicans Path. Visited: January 2007 Posted by jeff_m My wife and I enjoyed staying at this seaside gem more than you can imagine. The view, the privacy, the closeness to nature and just a ten-minute drive from the hustle and bustle. It was nested among the palm tree tops, 135 or so feet above the shoreline. Each morning we woke to the sights of spectacular ocean scenes. This place was the perfect hideaway. Nancy and Frank made us feel at ease, and we can't wait to return. 22 users found this review helpful. 12 found this review unhelpful. Did you find this helpful?

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